Privacy Policy

1. Compliance with Laws and Regulations

We will comply with the Act on the Protection of Personal Information, related laws and regulations, and related guidelines (hereinafter referred to as the “Personal Information Protection Act, etc.”), as well as this policy. The Company will comply with the Act on the Protection of Personal Information, related laws and regulations, and related guidelines (hereinafter referred to as “Personal Information Protection Law, etc.”) and this Policy.

2. adoption

In the event that each service provided by the Company has separate terms, rules, precautions, etc. (hereinafter collectively referred to as “individual terms and conditions”) regarding the protection of personal information, such individual terms and conditions shall constitute a part of this Policy. In the event that the Company has established separate terms, rules, precautions, etc. (hereinafter collectively referred to as “Individual Terms”) for the protection of personal information, such Individual Terms shall constitute part of this Policy. In the event of any discrepancy between this Policy and the Specific Terms and Conditions, the Specific Terms and Conditions shall take precedence unless otherwise specified.

3. Acquisition of Personal Information

We may obtain the following personal information from users

• Name, address, gender, date of birth, name of company/organization to which you belong, title, contact information such as telephone number and e-mail address, and other personal information held by each

4. Purpose of use of personal information

We will use the personal information of users within the scope of the following purposes of use or within the scope of the purposes of use that are clear from the circumstances of its acquisition, and will not use it for any other purposes, except with the consent of the person in question or as permitted by law.

1. Project Related Services 
   1. To improve and enhance our services, development, provision of information, and security
   2. For case processing, provision of our services, and other related communications
   3. To bill users
   4. To ship products to users
   5. To advertise the Company or third parties with whom the Company works
   6. To respond to inquiries from users
   7. To be used for other purposes that we have separately indicated in advance
   8. For purposes incidental to the purposes of use listed in the preceding items
2. Recruitment and human resource related operations
   1. To provide information on recruitment and to receive applications or inquiries
   2. To provide information to applicants or job offers
   3. For personnel management and training after employment decisions are made
   4. Purposes incidental to such recruitment activities

5. Provision to third parties

1. We will not disclose or provide personal information to third parties without prior consent of the user, except in the following cases or as permitted by law. The “cases permitted by law” include the following cases.
   1. When it is necessary for the protection of the life, body, or property of an individual and it is difficult to obtain the consent of the individual.
   2. When it is especially necessary to improve public health or to promote the sound growth of children and it is difficult to obtain the consent of the individual concerned.
   3. Cases in which it is necessary to cooperate with a national agency, a local government, or an individual or entity entrusted by either a national agency or local government to execute affairs prescribed by law, and in which obtaining the consent of the individual is likely to impede the execution of the affairs concerned.
   4. When we have notified or announced the following matters in advance, and when we have notified the Personal Information Protection Commission
      1. The purpose of use must include provision to a third party
      2. Data items provided to third parties
      3. Means or method of provision to third parties
      4. Stopping the provision of personal information to third parties at the request of the user
      5. How to accept a user’s request
2. Notwithstanding the provisions of the preceding paragraph, the recipient of such information shall not fall under the category of a third party in the following cases
   1. When we outsource all or part of the handling of personal information within the scope necessary to achieve the purpose of use
   2. Cases in which personal information is provided as a result of the succession of business due to merger or other reasons
   3. Cases in which personal information is provided as a result of the succession of business due to merger or other reasons

6. outsourcing

In order to provide better service to our users, we may outsource part or all of the handling of personal information to a third party. In such cases, we will supervise the contractors to ensure that they manage personal information appropriately and safely.

7. Disclosure of Personal Information

If a person or his/her representative requests disclosure, correction, etc. (meaning correction, addition, deletion, suspension of use, elimination, or suspension of provision to a third party) of his/her personal information, the Company will respond to such request in accordance with the provisions of laws and regulations. (meaning correction, addition, deletion, suspension of use, elimination, or suspension of provision to a third party) by the person or his/her representative, we will respond to the request in accordance with the provisions of the law. Specific procedures are as follows

1. Please call the following person in charge by phone. The person in charge will mail you a prescribed request form.

   窓口：

   〒154-0014
   2-3-18-2 Shinmachi, Setagaya-ku, Tokyo
   To the person in charge of personal information, LONT Co.

   Tel ：

   +81-3-6873-6126

   Contact hours: (8:00 a.m. – 5:00 p.m.)

   10：00～17：00(Excluding Saturdays, Sundays, national holidays, and year-end and New Year holidays)

2. Please fill in all the necessary items on the prescribed request form to be mailed by the person in charge as described in the preceding paragraph, and return the form together with documents to confirm your identity. In the case of a request from a representative, in addition to the documents for identification, documents confirming the authority of the representative and documents for identification of the representative are required.
   • How to request: Please fill out the prescribed form and mail it to the person in charge as described in the previous section.
   • Identification method: Please attach a copy of one of the following identification documents to the prescribed form above.
     1. Driver’s license
     2. Passport
     3. Various pension notebooks
     4. Various welfare notebooks
     5. Various health insurance cards
     6. Alien registration card
   • Method of response from the Company: By mail (certified mail) to the requestor’s address.
     A fee of 1,100 yen (including consumption tax) will be charged only for personal information disclosure requests. Please enclose stamps or a fixed postal money order when you send the request form, etc. to us. Please note that once the request has been received, the fee cannot be refunded even if the information is not disclosed.
3. If there is a risk of harm to the life, body, property, or other rights or interests of the person concerned or a third party
4. If there is a risk of significant hindrance to the proper conduct of our business
5. In case of violation of other laws and regulations

8. Correction and deletion of personal information

Users may request that the Company correct, add, or delete (hereinafter referred to as “correct, etc.”) their own personal information held by the Company in accordance with the procedures prescribed by the Company, if such information is incorrect. The user may request that the Company correct, add, or delete (hereinafter referred to as “Correction, etc.”) his/her personal information. If the Company deems it necessary to respond to the User’s request, the Company shall correct, etc. such personal information without delay in accordance with the Personal Information Protection Law, etc.

9. Suspension of Use of Personal Information, etc.

When we receive a request from a person to stop using or delete his/her personal information (hereinafter referred to as “stop using, etc.”) on the grounds that it has been handled beyond the scope of the purpose of use or that it has been obtained through wrongful means, we will conduct the necessary investigation without delay. If a request is made for the suspension of use or deletion of personal information (hereinafter referred to as “suspension of use, etc.”) on the grounds that the personal information is being handled beyond the scope of the purpose of use or that the information was obtained by wrongful means, we will conduct the necessary investigation without delay. If, based on the results of the above investigation, we determine that it is necessary to comply with the request, we will cease use of the relevant personal information without delay, in accordance with the Personal Information Protection Law and other applicable laws. When the Company suspends the use of personal information in accordance with the preceding paragraph, or when the Company decides not to suspend the use of personal information, the Company will notify the user of this decision without delay.

10. Changes to this Policy

1. We will review the operation of the handling of personal information from time to time and strive for continuous improvement, and may change this policy from time to time in any of the following ways if we deem it necessary.
   1. How to obtain consent from users
   2. The method prescribed in Article 548-4 of the Civil Code
2. In the event that the Company modifies this Policy in accordance with the method described in the second item of the preceding paragraph, the Company shall notify users of the modification, the content of the modified Policy, and the effective date of the modification by means of a notice on the Company’s website or by other means. 

11. Contact for inquiries, etc.

If you have any comments, questions, requests, or other inquiries regarding our handling of personal information, please contact us at the following address.

LONT Inc.
Mail ： info@lont.jp